The space★ WHY STAY HERE ★
✔ Stylish & Spacious – Elegant 2-bedroom, 2-bathroom apartment with a large open-plan kitchen, generous living space, and winter garden with panoramic views across London
✔ Design-Led Interior – Thoughtfully styled with comfort and calm in mind by experienced short let interior designers; ideal for both work and relaxation
✔ Excellent Location – Brentford TW8 – Surrounded by green spaces, riverside walks, and within easy reach of Ealing, Chiswick, Kew Gardens & central London via direct overground train (10-min walk to station)
✔ Perfect for Business Travel – High-speed Wi-Fi, peaceful working environment, dedicated dining/work table, and concierge reception
✔ Hotel-Style Comfort – King-size and double sized 3,000 pocket spring mattresses for restful nights, plush bedding, and soft towels
✔ Panoramic City Views – Relax in the enclosed winter garden with floor-to-ceiling windows and enjoy uninterrupted views from the 21st floor
✔ Easy Transport Links – Brentford Station (Zone 4) 10 mins walk, outside flat bus 65 will take you directly to South Ealing Station -7 min (Piccadilly Line) and Ealing Broadway -15 min ( Central & District Line as well as Elizabeth line with quick access to central London)
✔ Simple Check-In – someone will great you at the flat
✔ Mid-Stay Cleaning – Complimentary cleaning and linen change on request for stays over 8 days
✔ Excellent Amenities – Fully equipped kitchen, washing machine, coffee machine, ironing board, quality toiletries, and essentials provided
★ IMPORTANT ★ HOTEL STYLE ID CHECK FOR INSURANCE PURPOSES ★
To ensure safety and protect your booking, all guests complete an easy ID verification through Truvi (formerly Superhog) after booking. This is a standard industry practice for short lets and gives you extra peace of mind.
Guests can also choose to add accidental damage protection (£35 per stay covers up to £500). Details are sent with your welcome message.
All data is handled securely by Truvi, registered with the ICO (ZA518818), and is not stored by us.
★ PRICE PER NIGHT ★
Price includes up to 4 guests in the bedrooms. Additional guest charges apply (including infants). If you require a travel cot or baby accessories, let us know via your Guest Arrival Form – these can be arranged at an additional charge.
★ CLEANING & COMFORT ★
✔ Professionally cleaned after each stay
✔ Mattress & pillow protectors changed every time
✔ Mid-stay cleaning included for stays over 8 nights
✔ Change of linens & towels available
✔ Smart TV with Netflix, Prime & all UK terrestrial channels
✔ Nespresso coffee machine
✔ Basic pantry items + British teas
✔ Iron, ironing board, and vacuum cleaner provided
✔ Full kitchen with dishwasher, washer, and drying rack
✔ Tower fan for warmer months
✔ Umbrella, books & extras for your comfort
✔ USB charging pods in the bedroom & living room
★ SECURITY CAMERA NOTICE ★
There is one building-managed security camera located at the main entrance near the concierge desk. This is in a shared space and for safety only. No cameras inside the apartment or private areas.
Guest accessGUEST ACCESS:
Entire flat is for guests use.
★ CHECK IN: Standard from 4pm.
★ Host will great you at the property
TIP: It is really important that you complete your Guest Form with your landing time so we can greet you at the property.
Please allow approx. 2-2.5hrs from the landing time to the flat from most London airports.
★ EARLY CHECK IN: Subject to availability and charge at £19 per hr up to 3pm. From 3pm free subject to availability.
Please request at the time of booking in Guest Arrival Form.
★ LUGGAGE DROP OFF: From 11:30am subject to availability. Or use link to luggage store, which will be sent in Welcome Message after booking.
★ STANDARD CHECKOUT - At 11am
★ EARLY CHECKOUT - before 11am, please confirm your departure time in the Guest Arrival Form, as we need to re-arrange housekeeping and / or keys return.
Please advise us as soon as possible if your checkout time changes from that advised in the Guest Form.
★ LATE CHECK OUTS - Subject to availability and charge at £19 per hr after 11am.
Please request at the time of booking in Guest Arrival Form and advise us of any changes
Unarranged late checkout @ £24 p/hr if staff has to wait for more than 15mins.
★ LUGGAGE STORAGE ON DEPARTURE - due to limited space we can only store luggage on arrival. Please request storage via Guest Arrival Form.
Please note we cannot allow entry to property once cleaning and disinfection are completed.
For longer storage we recommend Nannybag or Luggage Hero with locations near stations all over London. We will send you the link to nearest one, once you book.
Additional notesEXTRA SERVICES: Please request via Guest Arrival Form that will be sent to you in a welcome message after booking.
✔ EXTRA BED & BEDLINEN @£39.00 including a luxury inflatable airbed at the press of a button including a full bedlinen set. Must be requested in Guest Arrival Form min 48hr before arrival. Air bed can be set up in the bedroom or living room.
EXTRA DUVET SET @£29.00 if you just require a separate duvet and duvet cover for the main bed please request in Guest Arrival Form min 48hrs before arrival.
✔ BABY KIT @ £39.00 per stay .
A foldable child crib, complete with mattress, mattress protector and fitted sheet. Please bring your own baby linens.
✔ ON DEMAND CLEANING: Other than complimentary mid-stay, you can book it via us. Cleaner charges @ £25 p/hr + VAT and must be booked min 24hrs in advance.
✔ DRY CLEANING: we use I Hate Ironing who collect & deliver within 1 hr slots
★ SMOKING IN THE BUILDING is strictly prohibited.
★ PLEASE NOTE, WE DO NOT OWN THE BUILDING - We can only take responsibility for what happens in our flat. We will do all we can to resolve any issues to do with neighbours or communal areas as soon as possible though.
★ ACCESSIBILITY: The flat is on the 21st floor , there are 2 lifts.
Guest interactionINTERACTION WITH GUESTS
We will be available to answer any questions before, during and after your stay.
We generally respond immediately from 9am till 21:00 GMT every day, but please bear with us a bit during working day or Sundays.
For emergencies please send us a Whats App outside those hours.
